Shipping Policy

Shipping Charges:

  • For Prepaid Orders/ Online Payment: Standard Shipping Charges Rs. 79/- for south India (Kerala, Tamil Nadu, Karnataka, Telangana, Andhra Pradesh, Pondicherry)
  • For Prepaid Orders/ Online Payment: Standard Shipping Charges Rs. 99/- for North India (Punjab,Haryana,Uttarakand, Delhi,Uttarpradesh, Bihar, Jharkhand, Odisha, West Bengal, Rajasthan, Gujarat, Maharashtra, GOA, Madhya Pradesh, Chhattisgarh)
  • For Prepaid Orders/ Online Payment: Mandatory Standard Shipping Charges of Rs. 119/- for Special Destinations like (Andaman & Nicobar Islands, Arunachal Pradesh, Assam, Dadra and Nagar Haveli, Daman and Diu, Goa, Himachal Pradesh, Jammu & Kashmir, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, Tripura, Ladakh, Chandigarh, Lakshadweep)

SHIPPING POLICY

1) Do you have shipping across India?

  • Yes, we have shipping across India. And we are also shipping across major countries.

2) When will my order be delivered? 

Our Standard Delivery Timelines:

  • Kerala – 2-3 Working Days (from the dispatch)
  • South India – 3-4 Working Days (from the dispatch)
  • North India – 4-6 days (from the dispatch)
  • Special Destinations – 5-7 days (from the dispatch)

Basic Q&A

What is the procedure to cancel the order?

  • Cancellation of order can be done by calling our customer support number. However, cancellation of order can only be done within two hours of order time.

How long do I have to report a complaint regarding a product?

  • Any complaint needs to be raised within 24 hours from the date of delivery. Complaints will be verified with relevant photo graphs and circumstances.

Can I request for a Proof Of Delivery (POD)?

  • Yes, Proof Of Delivery will be provided two days from the requested date. Note: Proof Of Delivery available only for 3 Working Days from the Date of Delivery.

What happens when there is National Holiday?

  • Orders will not be Processed or Dispatched during National Holidays.

Return Policy

“Our Sincere Apologies — Returns Are Not Applicable for Perishable Goods”

We truly value your support and understanding. However, due to the following important considerations, we are unable to accept returns on our freshly prepared perishable food items:

Taste is Personal:
Everyone’s taste buds are unique, and individual preferences can vary greatly. As such, we are unable to offer refunds or replacements for items that may not fully meet your personal expectations in flavor or texture.

“We genuinely appreciate your understanding as we remain dedicated to providing fresh, authentic, and high-quality culinary experiences with every order”.