Refund Policy

Aachiamma Foods
Effective Date: 1st April 2025

At Aachiamma Foods, we strive to ensure customer satisfaction with every purchase. If you are not satisfied with your order, please review our refund policy below.

1. Eligibility for Refunds

We accept refund requests under the following conditions:

  • The product received is defective or damaged.

  • The wrong product was delivered.

  • The product is missing from the order.

2. Refund Request Process

To request a refund, please follow these steps:

  1. Contact us at [Insert Contact Email] within [Insert Timeframe, e.g., 7 days] of receiving the order.

  2. Provide your order details, proof of purchase, and clear photos of the defective or incorrect product.

  3. Our team will review your request and notify you of the approval or rejection of your refund.

3. Refund Method

  • Approved refunds will be processed within [Insert Timeframe, e.g., 7-10 business days].

  • Refunds will be issued to the original payment method used for the purchase.

  • If applicable, refunds may take additional time to reflect in your account depending on your bank or payment provider.

4. Non-Refundable Items

Refunds will not be issued in the following cases:

  • Products that have been used, altered, or tampered with.

  • Requests made after the refund timeframe has passed.

  • Orders placed by mistake or for change of mind.

5. Exchanges

If you receive a defective or incorrect product, you may request an exchange instead of a refund. Contact us at [Insert Contact Email] to arrange for an exchange.

6. Cancellations

  • Orders can be canceled only before they are shipped. Once an order is shipped, it cannot be canceled.

7. Contact Information

For any refund-related inquiries, please contact us at: