Privacy Policy

Effective date: June 15th, 2025
Last updated on: June 15th, 2025

  1. GENERAL
  2. This website, accessible via www.aachiammafoods.com (“Website/Site”), is operated by Manju Gopinath (“We/Our/Us”). We are dedicated to safeguarding and upholding your privacy. We gather and handle your personal data in line with the IT Act, 2000 (21 of 2000), and other applicable national and state data protection laws. Kindly review the following carefully to understand our approach to your personal data.
  3. We collect your personal data to enhance and deliver our products and services more effectively.
  4. Our privacy policy may be modified at any time without prior notice. To stay informed of any updates, please review this policy periodically.
  5. All associated firms and third-party collaborators working with or on behalf of Us, who have access to personal data, are required to understand and adhere to this policy. No third party is allowed to access or process sensitive personal data without entering into a confidentiality agreement with Us.

 

  1. HOW WE COLLECT THE INFORMATION
  2. Directly from you and through this Site: We may collect information during your visit to our Website. The type of data collected depends on how you interact with our Website.
  3. Via business interactions: We may obtain information through business engagements with you or your representatives.
  4. From additional sources: We might receive data from external sources, such as public records; co-marketing partners; social media platforms; or other third-party services including:
  5. Updated delivery and contact details from couriers or third parties, which help us update our records and streamline your next order or communication.
    II. Information regarding your interactions with services and products offered by our affiliates.
  6. INFORMATION WE COLLECT
  7. Our primary reason for collecting data is to provide superior services to our users.
  8. When you browse our Site, we automatically gather data such as your device’s Operating System (OS), IP address, visit duration, browser type, language settings, and the referring website. We also record how you use our products or services.
  9. We keep track of your purchase and content usage history. This may be aggregated with similar data from others to develop features like “Best Seller” and “Top Rated”.
  10. We collect the full Uniform Resource Locators (URLs) clickstream—before, during, and after you visit our site (including date and time); cookie identifiers; products/content viewed or searched; page loading times; download errors; page visit duration; and interaction data (scrolling, clicks, mouse-overs).
  11. Cookies are used to collect data automatically. These small files stored on your device help enhance the Website, marketing efforts, and your user experience. We use cookies to determine popular sections and track site visits.
  12. Most browsers accept cookies by default. You may configure your browser to reject or delete cookies. However, some site features may become unavailable. Refer to your browser’s settings for guidance on managing cookies.
  13. By using our Website, you consent to Us showcasing your feedback for promotional purposes on our Website and marketing materials.
  14. We will retain your data as long as necessary to fulfill the services requested or as required by applicable laws.
  15. If you opt in to receive our marketing communications, subscribe to newsletters, participate in contests, or share your information at events, we may use your data to inform you about our services, products, and updates.
  16. HOW WE USE INFORMATION
  17. The data we collect is used primarily to support, maintain, and enhance our existing offerings.
  18. The information collected via our Website is used in accordance with this policy and may serve to:
  19. Improve our services, Website, and business operations;
    II. Understand and enhance your overall experience;
    III. Customize offerings and suggest products or services;
    IV. Deliver the products and services requested by you;
    V. Process and complete your transactions;
    VI. Offer customer service and respond to your questions;
    VII. Manage your online accounts on our Website;
    VIII. Send important updates, confirmations, invoices, alerts, and support notices;
    IX. Communicate updates on promotions, events, and offerings;
    X. Process your data without prior consent when required by law for identity verification, prevention/detection of crimes, or regulatory purposes;
    XI. Investigate and deter fraud, misuse, or illegal conduct.

 

  1. DATA TRANSFER
  2. Protecting your personal data is important to us, and we take appropriate measures to ensure its safety.
  3. We share your information with your permission or as required to complete your transactions or provide the requested services. We also share information with affiliates, partners, and service providers.
  4. We may hire other businesses or individuals to perform tasks for Us, such as delivering products, processing orders and payments, sending emails, or providing customer support.
  5. These third-party vendors have access only to the data necessary to carry out their tasks and must use it only for those purposes. They must comply with this Privacy Policy and relevant data protection laws.
  6. We may disclose your personal data when necessary to comply with legal obligations, enforce our policies, or protect the rights and safety of Us and our users. This may include sharing data with fraud prevention or credit agencies.
  7. COOKIES
  8. To improve our web presence, we use cookies—small text files stored on your computer. Some are deleted when you close your browser, while others remain for future visits. These help us recognize you and improve access and functionality.
  9. Cookies help us offer key services. If you disable cookies, features such as the shopping cart or user login may not function properly.
  10. Approved third parties may set cookies when you interact with our services.
  11. These third parties may include analytics services, search engines, social platforms, and advertising providers.
  12. Cookies help these parties deliver targeted ads, assess ad performance, and support us in delivering content.
  13. You can disable cookies in your browser settings, but this may reduce website functionality.

 

  1. DATA SECURITY
  2. We take appropriate measures to ensure your data is protected against unauthorized access, loss, or misuse. Our staff are trained to handle data securely and legally.
  3. During data transmission, we use Secure Sockets Layer (SSL) encryption to safeguard sensitive inputs like passwords or credit card information.
  4. We comply with PCI DSS standards while handling payment card data.
  5. We use a combination of physical, electronic, and procedural security practices to protect personal data.
  6. While we do our best to secure your data, you are responsible for maintaining the confidentiality of your login credentials. Avoid reusing passwords used on other platforms.
  7. Sign out from shared computers to prevent unauthorized access.
  8. Data is stored on secure servers with limited access for authorized personnel only.
  9. Your information is stored only as long as necessary for the transaction or as required by law.
  10. LINKS TO THIRD PARTY SITE/APPS

Our Website may contain links to third-party websites. These sites have their own privacy policies, which differ from ours. We are not responsible for the practices or content of these external sites. We advise reviewing their privacy policies upon visiting.

  1. SOCIAL NETWORK PLUGINS

Our Website includes buttons and plugins for social media sharing. These plugins are designed not to activate cookies unless you choose to interact with them. Once you engage, the data collection and processing are governed by each respective social network’s privacy policies.

  1. SHARING OF PERSONAL INFORMATION
  2. We do not share your personal data without your consent, except under the following circumstances:
  3. With third parties working on our behalf, provided they comply with IT Act, 2000 and applicable data protection standards, or sign a written agreement with similar obligations;
    II. To comply with legal obligations or respond to valid legal requests;
    III. To protect our rights, property, customers, or the public;
    IV. In emergencies to ensure individual safety;
    V. As part of a business transaction, such as a merger, acquisition, or sale of assets.
  4. CHILDREN

If you are below 18 years of age (or the legal age in your jurisdiction), you may only use our Website with permission from a parent or guardian. We shall not be held accountable for any misuse arising from non-compliance with this clause.

  1. CHANGES TO THIS POLICY

We reserve the right to update this policy at any time. If revised, the “Last Updated” date at the top will reflect the change. Continued use of our services signifies your acceptance of the updated terms.

  1. NEWSLETTER
  2. Upon subscribing, your email may be used for promotional messaging until you opt out. You may have expressly agreed to receive newsletters (e.g., “I am accepting to receive newsletter from this website”). You can unsubscribe anytime by clicking the link in the footer of the email.

If you have any privacy-related concerns or complaints, please reach out to us with a detailed description, and we will attempt to resolve your issue promptly.

Contact Details:
Aachiammafoods
Mankavu
Palakkad, Kerala.
Pin: 678001
Email: info@aachiammafoods.com